💳 Subscription

Manage your subscription, view transaction history, and handle billing.

Your subscription is the key to unlocking Ekan Trade's powerful automated trading capabilities! 🔑 This section gives you complete control over your billing, plan management, and payment history. Stay informed about your subscription status and never miss a renewal date.

📊 Current Plan Display

Function: Shows your active subscription plan.

At the top of your Subscription page, you'll see your current plan prominently displayed. This gives you an instant reference to understand your current tier and its associated features.

What You'll See:

📛 Plan Name: Basic, Pro, or Pro Unlimited
✨ Features Summary: Quick overview of included features
💰 Monthly Cost: Your recurring subscription amount (if applicable)

Quick Reference:

Plan	Icon	Key Benefit
🌱 Basic	1 Account	Getting started
⚡ Pro	2 Accounts + Prop Firm	Serious trading
👑 Pro Unlimited	♾️ Forever	Professional tier

Know Your Plan

Understanding your current plan helps you make informed decisions about when to upgrade for additional features or account slots.

✅ Subscription Status

Function: Active, Inactive, or Expired badge.

Your subscription status is displayed as a clear, color-coded badge that instantly tells you the health of your subscription.

Status Badges:

Badge	Meaning	Action Needed
🟢 Active	Subscription is current and functional	None — you're all set!
🟡 Expiring Soon	Subscription ends within 7 days	Renew to avoid interruption
🔴 Inactive	Subscription has ended	Renew to restore trading
⚫ Expired	Grace period has passed	Immediate renewal required

❌ Bot stops executing new trades
⏸️ Existing positions remain open (not auto-closed)
🔒 Access to advanced features is restricted
📊 Dashboard remains viewable (read-only)

How to Troubleshoot:

If your status shows Inactive but you've recently paid:

Check your email for payment confirmation
Verify the payment was successful with your bank
Contact support with your transaction ID
Allow up to 24 hours for payment processing

📅 Expiry Date

Function: When your subscription ends.

The Expiry Date tells you exactly when your current subscription period concludes. This is crucial information for planning your renewals and ensuring uninterrupted trading.

Understanding Your Expiry:

Subscription Type	Expiry Behavior
📆 Monthly	Expires 30 days from payment
📆 Annual	Expires 365 days from payment
♾️ Lifetime	Never expires

Planning Tips:

📱 Set a Reminder: Mark your calendar 7 days before expiry
🔄 Enable Auto-Renewal: Never worry about manual renewals
💳 Update Payment Info: Ensure your card won't decline

Don't Let It Lapse

If your subscription expires, your bot will stop trading immediately. Renew before your expiry date to ensure continuous automated trading.

💰 Next Billing Date

Function: When you'll be charged next.

For recurring subscriptions, the Next Billing Date shows exactly when your payment method will be charged for the upcoming subscription period.

Why This Matters:

💳 Budget Planning: Know when funds need to be available
📊 Cash Flow Management: Plan around your billing cycle
🔄 Payment Preparation: Ensure sufficient balance in your account

Billing Cycle Information:

Today: January 15, 2024
Next Billing: February 15, 2024
Amount: $XX.XX (based on your plan)

What If Payment Fails:

You'll receive an email notification
A 3-day grace period is provided
Update your payment method to retry
Subscription pauses if not resolved

🔢 Account Limit

Function: Total trading accounts allowed (base plan + addons).

Your Account Limit shows the maximum number of MT4/MT5 trading accounts you can connect under your current subscription.

Understanding Account Limits:

Your Limit Shows	Meaning
1/1	Basic plan, fully utilized
2/2	Pro plan, both slots used
3/5	Using 3 of 5 available slots
♾️	Pro Unlimited — no limits!

How Limits Work:

Base Limit: Comes with your subscription tier
Addon Slots: Additional slots purchased separately
Total Limit: Base + Addons

Need More Slots?

If you're approaching your limit, you have two options:

🔼 Upgrade Plan: Move to a higher tier for more slots
➕ Purchase Addons: Buy additional slots à la carte

Capacity Planning

Track your account usage regularly. When you reach 80% capacity, start planning your upgrade to avoid hitting the limit at a critical moment.

📜 Transaction History

Function: List of all past payments.

Your complete payment history is available in the Transaction History section, providing full transparency and record-keeping for all your Ekan Trade purchases.

What's Recorded:

📅 Transaction Date: When the payment occurred
💵 Amount: How much was charged
📝 Description: What the payment was for
✅ Status: Successful, Pending, or Failed
🔢 Transaction ID: Unique identifier for reference

Sample Transaction Entry:

Date: January 1, 2024
Amount: $99.00
Description: Pro Plan - Monthly Subscription
Status: ✅ Successful
Transaction ID: TXN-2024-001234

Using Transaction History:

📊 Expense Tracking: Monitor your trading-related costs
🧾 Record Keeping: Maintain accurate financial records
📞 Support Reference: Quote transaction IDs when contacting support
📈 ROI Analysis: Compare costs against trading profits

📥 Invoice Download

Function: Download PDF invoices for transactions.

Every transaction in your history can be downloaded as a professional PDF invoice, perfect for your business records and tax documentation.

What's Included in Invoices:

✅ Ekan Trade company details
✅ Your billing information
✅ Detailed line items
✅ Payment method used (last 4 digits)
✅ Tax information (where applicable)
✅ Unique invoice number

Use Cases:

Purpose	Why You Need Invoices
📊 Business Expenses	Deduct trading costs
🏛️ Tax Filing	Provide documentation to accountants
💼 Corporate Accounts	Expense reimbursement
📁 Record Keeping	Maintain organized financial records

How to Download:

Navigate to Transaction History
Find the transaction you need
Click the 📥 Download icon
PDF saves to your device

❌ Cancel Subscription

Function: End auto-renewal.

If you decide to stop your Ekan Trade subscription, the Cancel Subscription option allows you to end automatic renewals.

What Happens When You Cancel:

🔄 Auto-Renewal Stops: You won't be charged again
📅 Access Continues: Use the service until your expiry date
🤖 Bot Stops at Expiry: Trading automation ends when subscription expires
💾 Data Preserved: Your settings and history remain for 90 days

Before You Cancel, Consider:

⏸️ Pause Instead: Contact support about temporary pauses
⬇️ Downgrade: Switch to a lower tier instead of canceling
💬 Feedback: Let us know how we can improve

Cancellation Process:

Click Cancel Subscription
Confirm your decision
Receive confirmation email
Access continues until expiry date

Reactivation

Changed your mind? You can reactivate your subscription anytime by choosing a new plan. Your previous settings will be restored automatically.

🔼 Upgrade Plan Button

Function: Quick access to pricing page.

Ready for more power? The Upgrade Plan button takes you directly to our pricing page where you can explore higher tiers and additional features.

One-Click Access To:

📊 Plan Comparison: See all features side-by-side
💰 Pricing Details: Clear cost breakdown
🚀 Instant Upgrade: Upgrade takes effect immediately
💳 Easy Payment: Seamless checkout process

When to Upgrade:

Sign	What It Means
🔢 Running out of account slots	Time to expand capacity
📈 Consistent profits	Scale your operations
🏢 Prop firm trading	Need advanced features
♾️ Long-term commitment	Consider lifetime access

Pro-Rating:

When you upgrade mid-cycle:

Credit applied from unused current subscription
Only pay the difference for the new tier
Upgrade takes effect immediately
New billing cycle starts from upgrade date

📊 Subscription Management Best Practices

Practice	Benefit
🔔 Enable email notifications	Never miss important updates
💳 Keep payment info current	Avoid service interruption
📅 Set calendar reminders	Plan renewals in advance
📥 Download invoices monthly	Maintain organized records
📊 Review usage regularly	Optimize your plan choice

Need help with your subscription? Our support team is available 24/7 to assist with any billing questions. 💬🎯

📊 Current Plan Display​

What You'll See:​

Quick Reference:​

✅ Subscription Status​

Status Badges:​

What Happens When Inactive:​

How to Troubleshoot:​

📅 Expiry Date​

Understanding Your Expiry:​

Planning Tips:​

💰 Next Billing Date​

Why This Matters:​

Billing Cycle Information:​

What If Payment Fails:​

🔢 Account Limit​

Understanding Account Limits:​

How Limits Work:​

Need More Slots?​

📜 Transaction History​

What's Recorded:​

Sample Transaction Entry:​

Using Transaction History:​

📥 Invoice Download​

What's Included in Invoices:​

Use Cases:​

How to Download:​

❌ Cancel Subscription​

What Happens When You Cancel:​

Before You Cancel, Consider:​

Cancellation Process:​

🔼 Upgrade Plan Button​

One-Click Access To:​

When to Upgrade:​

Pro-Rating:​

📊 Subscription Management Best Practices​