๐ค My Profile
Manage your personal account settings and security.
Your profile is your identity on Ekan Trade! ๐ This section allows you to manage your personal information, enhance your account security, and maintain control over your trading account settings. Keep your profile up-to-date and secure for the best trading experience.
๐ First Name / Last Nameโ
Function: Edit your display name.
Your name appears throughout the Ekan Trade platform, in communications, and on any documents or invoices generated for your account.
What You Can Update:โ
- ๐ค First Name: Your given name
- ๐ค Last Name: Your family/surname
- ๐จ Display Name: How you appear on the platform
Why Keep It Updated:โ
- ๐ Accurate Invoices: Legal documents reflect your real name
- ๐ง Personalized Communications: Emails address you correctly
- ๐ Account Verification: Supports account recovery if needed
- ๐ค Professional Appearance: Your name appears in affiliate referrals
How to Update:โ
- Navigate to My Profile
- Click on the name field you want to edit
- Enter your updated information
- Click Save Profile to apply changes
Use your real name rather than nicknames or aliases. This helps with account verification and official documentation.
๐ง Email Addressโ
Function: Your login email (read-only).
Your email address is the primary identifier for your Ekan Trade account and is used for all official communications.
What Your Email Is Used For:โ
- ๐ Login Credential: How you sign into your account
- ๐ฌ Notifications: Trading alerts, subscription reminders
- ๐ Security: Password reset and 2FA codes
- ๐ Receipts: Payment confirmations and invoices
- ๐ Support: Communication with our team
Why It's Read-Only:โ
- ๐ Security Protection: Prevents account hijacking
- ๐ฏ Account Integrity: Ensures consistent identity
- ๐ Audit Trail: Maintains proper account records
Need to Change Email?โ
If you need to update your email address:
- ๐ Contact Support: Reach out to our support team
- โ Verify Identity: Complete verification process
- ๐ง New Email: Provide and verify your new email
- ๐ Migration: Account transferred to new email
Email changes require identity verification to protect your account from unauthorized access attempts.
๐พ Save Profileโ
Function: Apply name changes.
After making any updates to your profile information, you must click Save Profile to apply and store your changes.
Important Notes:โ
- โ ๏ธ Unsaved Changes: Will be lost if you navigate away
- โ Confirmation: A success message appears when saved
- ๐ Instant Update: Changes reflect immediately across the platform
- ๐ง No Notification: Profile updates don't trigger email alerts
Best Practice:โ
1. Make your changes
2. Review for accuracy
3. Click Save Profile
4. Verify confirmation message
5. Done! โ
๐ Change Passwordโ
Function: Update your account password.
Regularly updating your password is a crucial security practice. The Change Password feature allows you to set a new, secure password whenever needed.
When to Change Your Password:โ
| Situation | Action |
|---|---|
| ๐ Every 90 days | Regular rotation (recommended) |
| โ ๏ธ Suspicious activity | Immediate change |
| ๐ฑ New device access | After login on shared computer |
| ๐ง Received phishing email | Precautionary change |
| ๐ Data breach elsewhere | If same password was reused |
Password Requirements:โ
- โ Minimum 8 characters
- โ At least one uppercase letter
- โ At least one lowercase letter
- โ At least one number
- โ At least one special character (!@#$%^&*)
How to Change:โ
- Click Change Password
- Enter your current password
- Enter your new password
- Confirm your new password
- Click Update Password
Creating Strong Passwords:โ
Weak: password123
Better: Trading2024!
Strong: Mev$Trade_2024#Secure
Best: Use a password manager! ๐
Consider using a password manager like Bitwarden, 1Password, or LastPass to generate and store strong, unique passwords for all your accounts.
๐ Two-Factor Authentication (2FA)โ
Function: Email-based verification code on login.
Two-Factor Authentication adds an extra layer of security to your account by requiring a verification code in addition to your password when logging in.
How 2FA Works:โ
Step 1: Enter email & password
Step 2: Receive code via email
Step 3: Enter verification code
Step 4: Access granted โ
Why 2FA Matters:โ
- ๐ก๏ธ Extra Protection: Even if password is stolen, account remains secure
- ๐ Identity Verification: Proves you are the legitimate owner
- โ ๏ธ Breach Protection: Compromised passwords don't mean compromised accounts
- ๐ง Instant Alerts: You'll know if someone tries to access your account
Security Benefits:โ
| Without 2FA | With 2FA |
|---|---|
| โ Password only | โ Password + Code |
| โ Vulnerable to theft | โ Protected |
| โ No login alerts | โ Email notification |
| โ Single point of failure | โ Defense in depth |
โ Enable 2FAโ
Function: Turn on email verification.
Enabling Two-Factor Authentication is one of the most important security steps you can take to protect your trading account and funds.
How to Enable:โ
- Navigate to My Profile โ Security
- Find the 2FA section
- Click Enable 2FA
- Confirm via email link
- 2FA is now active! ๐
What Happens After Enabling:โ
- ๐ Every Login: Requires email verification code
- ๐ง Instant Code: Sent to your registered email
- โฐ Code Expiry: Codes are valid for 10 minutes
- ๐ New Code: Request new code if expired
Who Should Enable 2FA:โ
| User Type | Recommendation |
|---|---|
| Everyone | โ Strongly Recommended |
| High balance accounts | โ Essential |
| Affiliate earners | โ Essential |
| Pro/Unlimited users | โ Essential |
We strongly recommend ALL users enable 2FA. The minor inconvenience of entering a code is far outweighed by the security benefits.
โ Disable 2FAโ
Function: Turn off email verification.
While we recommend keeping 2FA enabled, you have the option to disable it if needed.
How to Disable:โ
- Navigate to My Profile โ Security
- Find the 2FA section
- Click Disable 2FA
- Enter verification code sent to email
- Confirm your decision
- 2FA is now disabled
Before Disabling, Consider:โ
- โ ๏ธ Reduced Security: Account becomes more vulnerable
- ๐ฐ Financial Risk: Trading accounts are attractive targets
- ๐ Password Dependency: Single point of failure
When Disabling Might Make Sense:โ
- ๐ง Email Access Issues: Temporary email problems
- ๐ Account Transfer: Preparing to change email
- ๐งช Troubleshooting: Support-guided temporary disable
If you disable 2FA, you can re-enable it at any time from the same settings page. We recommend re-enabling as soon as possible.
โ ๏ธ Delete Accountโ
Function: Permanently remove your account and all data.
The Delete Account option allows you to completely remove your Ekan Trade account and all associated data from our systems.
What Gets Deleted:โ
- โ Your profile information
- โ All connected trading accounts
- โ Transaction history
- โ Bot configurations
- โ Affiliate data and earnings
- โ All associated records
What Happens to Pending Items:โ
| Item | What Happens |
|---|---|
| ๐ฐ Available Balance | Withdraw first! |
| โณ Pending Earnings | Lost if not withdrawn |
| ๐ Active Subscription | Non-refundable |
| ๐ค Open Trades | Bot disconnects immediately |
Before Deleting:โ
- ๐ฐ Withdraw Funds: Claim any available affiliate balance
- ๐ฅ Download Invoices: Save all transaction records
- ๐ค Close Positions: Handle any open trades manually
- ๐ Export Data: Save any information you need
Deletion Process:โ
1. Click Delete Account
2. Enter your password
3. Type "DELETE" to confirm
4. Receive confirmation email
5. 30-day grace period begins
6. Permanent deletion after 30 days
Grace Period:โ
- 30 Days: Account is deactivated but not deleted
- ๐ง Email Contact: You can reactivate during this period
- ๐ Reactivation: Contact support to restore account
- โฐ After 30 Days: Deletion is permanent and irreversible
Account deletion cannot be undone after the 30-day grace period. Make absolutely sure you've backed up all important information and withdrawn any funds before proceeding.
๐ Security Best Practicesโ
| Practice | Importance |
|---|---|
| โ Enable 2FA | ๐ฅ Critical |
| ๐ Regular password changes | ๐ฅ High |
| ๐ Strong, unique password | ๐ฅ Critical |
| ๐ง Verify email access | ๐ฅ High |
| ๐ฅ๏ธ Avoid public computers | ๐ฅ High |
| ๐ฑ Secure your email account | ๐ฅ Critical |
๐ค Profile Checklistโ
Before you leave this page, make sure:
- โ Your name is accurate and up-to-date
- โ You have email access for 2FA codes
- โ 2FA is enabled for maximum security
- โ Your password is strong and unique
- โ You've saved any recent changes
Your security is our priority! Keep your profile updated and your account protected. ๐๐ช