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๐Ÿ‘ค My Profile

Manage your personal account settings and security.


Your profile is your identity on Ekan Trade! ๐Ÿ” This section allows you to manage your personal information, enhance your account security, and maintain control over your trading account settings. Keep your profile up-to-date and secure for the best trading experience.


๐Ÿ“ First Name / Last Nameโ€‹

Function: Edit your display name.

Your name appears throughout the Ekan Trade platform, in communications, and on any documents or invoices generated for your account.

What You Can Update:โ€‹

  • ๐Ÿ‘ค First Name: Your given name
  • ๐Ÿ‘ค Last Name: Your family/surname
  • ๐ŸŽจ Display Name: How you appear on the platform

Why Keep It Updated:โ€‹

  • ๐Ÿ“„ Accurate Invoices: Legal documents reflect your real name
  • ๐Ÿ“ง Personalized Communications: Emails address you correctly
  • ๐Ÿ” Account Verification: Supports account recovery if needed
  • ๐Ÿค Professional Appearance: Your name appears in affiliate referrals

How to Update:โ€‹

  1. Navigate to My Profile
  2. Click on the name field you want to edit
  3. Enter your updated information
  4. Click Save Profile to apply changes
Keep It Professional

Use your real name rather than nicknames or aliases. This helps with account verification and official documentation.


๐Ÿ“ง Email Addressโ€‹

Function: Your login email (read-only).

Your email address is the primary identifier for your Ekan Trade account and is used for all official communications.

What Your Email Is Used For:โ€‹

  • ๐Ÿ”‘ Login Credential: How you sign into your account
  • ๐Ÿ“ฌ Notifications: Trading alerts, subscription reminders
  • ๐Ÿ” Security: Password reset and 2FA codes
  • ๐Ÿ“„ Receipts: Payment confirmations and invoices
  • ๐Ÿ“ž Support: Communication with our team

Why It's Read-Only:โ€‹

  • ๐Ÿ”’ Security Protection: Prevents account hijacking
  • ๐ŸŽฏ Account Integrity: Ensures consistent identity
  • ๐Ÿ“Š Audit Trail: Maintains proper account records

Need to Change Email?โ€‹

If you need to update your email address:

  1. ๐Ÿ“ž Contact Support: Reach out to our support team
  2. โœ… Verify Identity: Complete verification process
  3. ๐Ÿ“ง New Email: Provide and verify your new email
  4. ๐Ÿ”„ Migration: Account transferred to new email
Security First

Email changes require identity verification to protect your account from unauthorized access attempts.


๐Ÿ’พ Save Profileโ€‹

Function: Apply name changes.

After making any updates to your profile information, you must click Save Profile to apply and store your changes.

Important Notes:โ€‹

  • โš ๏ธ Unsaved Changes: Will be lost if you navigate away
  • โœ… Confirmation: A success message appears when saved
  • ๐Ÿ”„ Instant Update: Changes reflect immediately across the platform
  • ๐Ÿ“ง No Notification: Profile updates don't trigger email alerts

Best Practice:โ€‹

1. Make your changes
2. Review for accuracy
3. Click Save Profile
4. Verify confirmation message
5. Done! โœ…

๐Ÿ” Change Passwordโ€‹

Function: Update your account password.

Regularly updating your password is a crucial security practice. The Change Password feature allows you to set a new, secure password whenever needed.

When to Change Your Password:โ€‹

SituationAction
๐Ÿ”’ Every 90 daysRegular rotation (recommended)
โš ๏ธ Suspicious activityImmediate change
๐Ÿ“ฑ New device accessAfter login on shared computer
๐Ÿ“ง Received phishing emailPrecautionary change
๐Ÿ”“ Data breach elsewhereIf same password was reused

Password Requirements:โ€‹

  • โœ… Minimum 8 characters
  • โœ… At least one uppercase letter
  • โœ… At least one lowercase letter
  • โœ… At least one number
  • โœ… At least one special character (!@#$%^&*)

How to Change:โ€‹

  1. Click Change Password
  2. Enter your current password
  3. Enter your new password
  4. Confirm your new password
  5. Click Update Password

Creating Strong Passwords:โ€‹

Weak:     password123
Better: Trading2024!
Strong: Mev$Trade_2024#Secure
Best: Use a password manager! ๐Ÿ”
Password Manager

Consider using a password manager like Bitwarden, 1Password, or LastPass to generate and store strong, unique passwords for all your accounts.


๐Ÿ”’ Two-Factor Authentication (2FA)โ€‹

Function: Email-based verification code on login.

Two-Factor Authentication adds an extra layer of security to your account by requiring a verification code in addition to your password when logging in.

How 2FA Works:โ€‹

Step 1: Enter email & password
Step 2: Receive code via email
Step 3: Enter verification code
Step 4: Access granted โœ…

Why 2FA Matters:โ€‹

  • ๐Ÿ›ก๏ธ Extra Protection: Even if password is stolen, account remains secure
  • ๐Ÿ” Identity Verification: Proves you are the legitimate owner
  • โš ๏ธ Breach Protection: Compromised passwords don't mean compromised accounts
  • ๐Ÿ“ง Instant Alerts: You'll know if someone tries to access your account

Security Benefits:โ€‹

Without 2FAWith 2FA
โŒ Password onlyโœ… Password + Code
โŒ Vulnerable to theftโœ… Protected
โŒ No login alertsโœ… Email notification
โŒ Single point of failureโœ… Defense in depth

โœ… Enable 2FAโ€‹

Function: Turn on email verification.

Enabling Two-Factor Authentication is one of the most important security steps you can take to protect your trading account and funds.

How to Enable:โ€‹

  1. Navigate to My Profile โ†’ Security
  2. Find the 2FA section
  3. Click Enable 2FA
  4. Confirm via email link
  5. 2FA is now active! ๐ŸŽ‰

What Happens After Enabling:โ€‹

  • ๐Ÿ”‘ Every Login: Requires email verification code
  • ๐Ÿ“ง Instant Code: Sent to your registered email
  • โฐ Code Expiry: Codes are valid for 10 minutes
  • ๐Ÿ”„ New Code: Request new code if expired

Who Should Enable 2FA:โ€‹

User TypeRecommendation
Everyoneโœ… Strongly Recommended
High balance accountsโœ… Essential
Affiliate earnersโœ… Essential
Pro/Unlimited usersโœ… Essential
Protect Your Account

We strongly recommend ALL users enable 2FA. The minor inconvenience of entering a code is far outweighed by the security benefits.


โŒ Disable 2FAโ€‹

Function: Turn off email verification.

While we recommend keeping 2FA enabled, you have the option to disable it if needed.

How to Disable:โ€‹

  1. Navigate to My Profile โ†’ Security
  2. Find the 2FA section
  3. Click Disable 2FA
  4. Enter verification code sent to email
  5. Confirm your decision
  6. 2FA is now disabled

Before Disabling, Consider:โ€‹

  • โš ๏ธ Reduced Security: Account becomes more vulnerable
  • ๐Ÿ’ฐ Financial Risk: Trading accounts are attractive targets
  • ๐Ÿ”“ Password Dependency: Single point of failure

When Disabling Might Make Sense:โ€‹

  • ๐Ÿ“ง Email Access Issues: Temporary email problems
  • ๐Ÿ”„ Account Transfer: Preparing to change email
  • ๐Ÿงช Troubleshooting: Support-guided temporary disable
Re-Enable Anytime

If you disable 2FA, you can re-enable it at any time from the same settings page. We recommend re-enabling as soon as possible.


โš ๏ธ Delete Accountโ€‹

Function: Permanently remove your account and all data.

The Delete Account option allows you to completely remove your Ekan Trade account and all associated data from our systems.

What Gets Deleted:โ€‹

  • โŒ Your profile information
  • โŒ All connected trading accounts
  • โŒ Transaction history
  • โŒ Bot configurations
  • โŒ Affiliate data and earnings
  • โŒ All associated records

What Happens to Pending Items:โ€‹

ItemWhat Happens
๐Ÿ’ฐ Available BalanceWithdraw first!
โณ Pending EarningsLost if not withdrawn
๐Ÿ“Š Active SubscriptionNon-refundable
๐Ÿค– Open TradesBot disconnects immediately

Before Deleting:โ€‹

  1. ๐Ÿ’ฐ Withdraw Funds: Claim any available affiliate balance
  2. ๐Ÿ“ฅ Download Invoices: Save all transaction records
  3. ๐Ÿค– Close Positions: Handle any open trades manually
  4. ๐Ÿ“Š Export Data: Save any information you need

Deletion Process:โ€‹

1. Click Delete Account
2. Enter your password
3. Type "DELETE" to confirm
4. Receive confirmation email
5. 30-day grace period begins
6. Permanent deletion after 30 days

Grace Period:โ€‹

  • 30 Days: Account is deactivated but not deleted
  • ๐Ÿ“ง Email Contact: You can reactivate during this period
  • ๐Ÿ”„ Reactivation: Contact support to restore account
  • โฐ After 30 Days: Deletion is permanent and irreversible
Irreversible Action

Account deletion cannot be undone after the 30-day grace period. Make absolutely sure you've backed up all important information and withdrawn any funds before proceeding.


๐Ÿ” Security Best Practicesโ€‹

PracticeImportance
โœ… Enable 2FA๐Ÿ”ฅ Critical
๐Ÿ”„ Regular password changes๐Ÿ”ฅ High
๐Ÿ”’ Strong, unique password๐Ÿ”ฅ Critical
๐Ÿ“ง Verify email access๐Ÿ”ฅ High
๐Ÿ–ฅ๏ธ Avoid public computers๐Ÿ”ฅ High
๐Ÿ“ฑ Secure your email account๐Ÿ”ฅ Critical

๐Ÿ‘ค Profile Checklistโ€‹

Before you leave this page, make sure:

  • โœ… Your name is accurate and up-to-date
  • โœ… You have email access for 2FA codes
  • โœ… 2FA is enabled for maximum security
  • โœ… Your password is strong and unique
  • โœ… You've saved any recent changes

Your security is our priority! Keep your profile updated and your account protected. ๐Ÿ”๐Ÿ’ช